Quick answer: most items can be returned to Kendra Scott within 30 days. 3 exceptions below can shorten or change that.
Free shipping: Free at $85 · Returns: 30 days
We may earn a commission if you buy through this link. It never changes what we report. How we make money.
We read Kendra Scott's policy pages ourselves and last checked them on November 14, 2026. Every rule below links to its source.
Kendra Scott return policy at a glance
| What you bought | Return rule |
|---|---|
| Most items | 30 days |
| Final sale | Engraved pieces, Color Bar custom pieces, permanent jewelry, Birthday Discount purchases, gift cards, Kendra Scott branded merchandise, curated items, and marked-down items |
| Fragrance | Unopened only |
| Lab-grown diamonds sent with IGI certificates | Return the certificates or pay $20 each to reprint |
How returns work at Kendra Scott
- Online orders: return unworn, unused items by mail within 30 days of receipt, in original packaging with tags, for a full refund. Return shipping is free.
- Online orders can also go back to a store, but only for an exchange or store credit.
- Store purchases: within 30 days with a valid receipt, for a refund, store credit or exchange.
- Shipping charges are never refunded.
Can you return to Kendra Scott without a receipt?
Online orders: return unworn, unused items by mail within 30 days of receipt, in original packaging with tags, for a full refund. Return shipping is free.
See how other stores handle it in our no-receipt returns guide.
Kendra Scott holiday return policy
Eligible purchases made in store and online between November 1, 2026 and January 1, 2027, with a valid receipt, can be returned to a Kendra Scott store until January 31, 2027 for a refund, store credit or exchange. Online purchases can also be mailed back.
All extended holiday windows we track are on one page: holiday return policies 2026.
Free shipping at Kendra Scott
Free standard shipping on orders of $85 or more.
More detail, including how much you need to add to your cart: Kendra Scott free shipping.
How Kendra Scott compares
Kendra Scott's standard 30-day window is right at the middle of the 252 stores we track with a fixed window (the median is 30 days). See every store side by side in our return window comparison.
Other jewelry stores:
- Mejuri return policy: 30 days, shipping not listed
- Kay Jewelers return policy: 30 days, shipping not listed
- Jomashop return policy: 30 days, shipping not listed
- Zales return policy: 30 days, shipping not listed
Sources
We took every rule on this page from Kendra Scott's own website and checked it on November 14, 2026. Policies change, sometimes without notice, so confirm on Kendra Scott's site before you rely on a deadline.
- https://www.kendrascott.com/shipping-returns.html
- https://www.kendrascott.com/terms-conditions.html
- https://www.kendrascott.com/returns
Spotted a change? Tell us and we will recheck it. Past changes are in our policy change log.
Quick answers
How many days do you have to return something to Kendra Scott?
30 days for most items. Exceptions include: Final sale: engraved pieces, Color Bar custom pieces, permanent jewelry, Birthday Discount purchases, gift cards, Kendra Scott branded merchandise, curated items, and marked-down items; Fragrance: unopened only; Lab-grown diamonds sent with IGI certificates: return the certificates or pay $20 each to reprint.
Can you return to Kendra Scott without a receipt?
Online orders: return unworn, unused items by mail within 30 days of receipt, in original packaging with tags, for a full refund. Return shipping is free.
Does Kendra Scott have free shipping?
Free standard shipping on orders of $85 or more.
Does Kendra Scott extend returns for the holidays?
Eligible purchases made in store and online between November 1, 2026 and January 1, 2027, with a valid receipt, can be returned to a Kendra Scott store until January 31, 2027 for a refund, store credit or exchange. Online purchases can also be mailed back.
