Quick answer: most items can be returned to Ulta Beauty within 30 days. 4 exceptions below can shorten or change that.
Free shipping: No set free-shipping minimum · Returns: 30 days
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We read Ulta Beauty's policy pages ourselves and last checked them on October 13, 2026. Every rule below links to its source.
Ulta Beauty return policy at a glance
| What you bought | Return rule |
|---|---|
| Most items | 30 days |
| Days 31 to 60 | Merchandise credit instead of a refund |
| Not returnable | Gift cards, salon-purchased wigs and hair extensions, intimate wellness devices, and single-use coupons |
| Mini Brands capsules | Unopened and sealed only |
| TikTok Shop purchases | Return through the TikTok app |
How returns work at Ulta Beauty
- Most new or gently used products can be returned within 30 days of purchase for a refund to the original payment, with all original parts.
- Every return needs a government-issued photo ID and a phone number or email.
- Proof of purchase is needed unless Ulta can find the purchase in its system; unverifiable items get no refund, exchange or credit.
- Gift receipt returns within 60 days: exchange or merchandise credit.
- You pay return shipping for mailed returns, and original shipping charges are not refunded. Mailed returns that arrive after 60 days are sent back.
Can you return to Ulta Beauty without a receipt?
Gift receipt returns within 60 days: exchange or merchandise credit.
See how other stores handle it in our no-receipt returns guide.
Free shipping at Ulta Beauty
Ulta lists standard shipping at $6.95. Its free-shipping offers apply to the contiguous U.S.; Ulta does not publish a fixed free-shipping minimum in its help pages, so check the current threshold in your cart.
- Free shipping promotions do not apply to Alaska, Hawaii or other non-contiguous areas.
More detail, including how much you need to add to your cart: Ulta Beauty free shipping.
How Ulta Beauty compares
Ulta Beauty's standard 30-day window is right at the middle of the 229 stores we track with a fixed window (the median is 30 days). See every store side by side in our return window comparison.
Other beauty stores:
- Sephora return policy: 30 days, shipping free for beauty insider members; $50 for guests
- Bath & Body Works return policy: 90 days, shipping free at $50
- Sally Beauty return policy: 60 days, shipping not listed
- Dermstore return policy: 60 days, shipping free at $50
Sources
We took every rule on this page from Ulta Beauty's own website and checked it on October 13, 2026. Policies change, sometimes without notice, so confirm on Ulta Beauty's site before you rely on a deadline.
Spotted a change? Tell us and we will recheck it. Past changes are in our policy change log.
Frequently asked questions
How many days do you have to return something to Ulta Beauty?
30 days for most items. Exceptions include: Days 31 to 60: merchandise credit instead of a refund; Not returnable: gift cards, salon-purchased wigs and hair extensions, intimate wellness devices, and single-use coupons; Mini Brands capsules: unopened and sealed only.
Can you return to Ulta Beauty without a receipt?
Gift receipt returns within 60 days: exchange or merchandise credit.
Does Ulta Beauty have free shipping?
Ulta lists standard shipping at $6.95. Its free-shipping offers apply to the contiguous U.S.; Ulta does not publish a fixed free-shipping minimum in its help pages, so check the current threshold in your cart.
Does Ulta Beauty extend returns for the holidays?
The Ulta Beauty policy pages we checked on October 13, 2026 do not mention an extended holiday return window.
