Quick answer: most items can be returned to Lowe's within 90 days. 4 exceptions below can shorten or change that.
Free shipping: Free at $25 · Returns: 90 days
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We read Lowe's's policy pages ourselves and last checked them on October 13, 2026. Every rule below links to its source.
Lowe's return policy at a glance
| What you bought | Return rule |
|---|---|
| Most items | 90 days |
| 48 hours | Major appliances, air conditioners, evaporative coolers, paint sprayers, portable generators, pressure washers, chainsaws, pole saws, utility vehicles, golf carts, go-karts, motorized bikes, construction heat and tile saws |
| 30 days | Liquid paint, TVs and electronics, water heaters, most outdoor power equipment, special-order custom window treatments, HVAC systems, and plants other than trees, shrubs and perennials |
| 90 days | CRAFTSMAN battery and electric outdoor power equipment |
| 365 days | Trees, shrubs and perennials, and purchases made with a MyLowe's Rewards Credit Card, Lowe's Commercial Account, Lowe's Business Advantage or Lowe's Business Rewards |
How returns work at Lowe's
- Lowe's does not accept returns or exchanges without proof of purchase. A receipt, order number, the card or digital wallet you paid with, your phone number or your MyLowe's Rewards account all count.
- A picture ID may be needed to verify the refund.
- Online orders: start the return from your order history; eligible items get a FedEx label, or return them to any store. Appliances and oversized items can be picked up from home (1-800-445-6937).
- Refunds can take up to 7 business days to show up.
- With the MyLowe's Rewards Credit Card, 48-hour items get 30 days from delivery or pickup.
Can you return to Lowe's without a receipt?
Lowe's does not accept returns or exchanges without proof of purchase. A receipt, order number, the card or digital wallet you paid with, your phone number or your MyLowe's Rewards account all count.
See how other stores handle it in our no-receipt returns guide.
Free shipping at Lowe's
Free parcel shipping on orders of $25 or more (before tax and shipping).
- All MyLowe's Rewards and MyLowe's Pro Rewards members are eligible for free shipping; Lowe's does not list a separate minimum for them.
- Major appliances and other items that need Lowe’s truck delivery are not part of free shipping.
More detail, including how much you need to add to your cart: Lowe's free shipping.
Does Lowe's price match?
Lowe's Lowest Price Guarantee matches a lower price on an identical in-stock item from a local retailer or an online competitor, including the competitor's shipping or delivery cost.
- Show the ad, website or photo in store; for online competitors, use chat or call 1-877-465-6937.
- Not matched: clearance, closeout, seasonal, open-box and refurbished items, custom products, marketplace sellers, membership and wholesale clubs, loyalty or military-only prices, BOGO and bundle offers, and labor or installation prices.
- Lowe's does not match price differences between its own stores or ZIP codes.
Full rules: Lowe's price match policy.
Member perks
MyLowe's Rewards: free shipping eligibility and proof of purchase on file. MyLowe's Rewards Credit Card: 365-day returns.
How Lowe's compares
Lowe's's standard 90-day window is longer than most: only 15 of the 229 stores we track with a fixed window give you more time. See every store side by side in our return window comparison.
Other home improvement stores:
- Harbor Freight return policy: 90 days, shipping not listed
- Tractor Supply return policy: 30 days, shipping not listed
- Ace Hardware return policy: 30 days, shipping not listed
- Floor & Decor return policy: 90 days, shipping not listed
Sources
We took every rule on this page from Lowe's's own website and checked it on October 13, 2026. Policies change, sometimes without notice, so confirm on Lowe's's site before you rely on a deadline.
- https://www.lowes.com/l/help/returns-policy
- https://www.lowes.com/l/about/lowest-price-guarantee
- https://www.lowes.com/l/help/shipping-delivery
Spotted a change? Tell us and we will recheck it. Past changes are in our policy change log.
Frequently asked questions
How many days do you have to return something to Lowe's?
90 days for most items. Exceptions include: 48 hours: major appliances, air conditioners, evaporative coolers, paint sprayers, portable generators, pressure washers, chainsaws, pole saws, utility vehicles, golf carts, go-karts, motorized bikes, construction heat and tile saws; 30 days: liquid paint, TVs and electronics, water heaters, most outdoor power equipment, special-order custom window treatments, HVAC systems, and plants other than trees, shrubs and perennials; 90 days: CRAFTSMAN battery and electric outdoor power equipment.
Can you return to Lowe's without a receipt?
Lowe's does not accept returns or exchanges without proof of purchase. A receipt, order number, the card or digital wallet you paid with, your phone number or your MyLowe's Rewards account all count.
Does Lowe's have free shipping?
Free parcel shipping on orders of $25 or more (before tax and shipping).
Does Lowe's price match?
Lowe's Lowest Price Guarantee matches a lower price on an identical in-stock item from a local retailer or an online competitor, including the competitor's shipping or delivery cost.
Does Lowe's extend returns for the holidays?
The Lowe's policy pages we checked on October 13, 2026 do not mention an extended holiday return window.
