Return windows for electronics
| Store | Most electronics | Phones and activatable devices |
|---|---|---|
| Apple | 14 days from when you receive it | 14 days |
| Best Buy | 15 days; 60 days for My Best Buy Plus and Total members | 14 days; Verizon devices 30 days |
| Walmart | 30 days for most consumer electronics bought in store | 14 days for wireless phones bought in store |
| Target | 30 days (Apple and Beats: 14 days) | 14 days |
| Lowe's | 30 days for TVs and electronics | |
| Kohl's | 30 days for premium electronics and watches, in original packaging |
Restocking fees
- Best Buy: $45 on opened activatable devices (not prepaid phones), and 15% on opened drones, cameras, lenses, projectors and some other categories. No fee in AL, CO, HI, IA, MS, OH, OK and SC.
- Target: opened mobile phones may carry a restocking fee of up to $35.
Tips before you open the box
- Note the deadline. For phones it is often just 14 days.
- Keep every part. Apple requires all parts and packaging. Kohl's requires original packaging for premium electronics.
- Turn off security features before returning a device. Apple may refuse a return if they cannot be turned off.
- Ask about price adjustments. Best Buy matches its own lower price during your return period, and Apple refunds the difference if it lowers the price within 14 days. See price match policies.
Policies checked against each store's own pages on October 13, 2026. Sources are on each store page.
