Quick answer: most items can be returned to Five Below within 90 days. 3 exceptions below can shorten or change that.
Free shipping: Not listed · Returns: 90 days
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We read Five Below's policy pages ourselves and last checked them on October 13, 2026. Every rule below links to its source.
Five Below return policy at a glance
| What you bought | Return rule |
|---|---|
| Most items | 90 days |
| Gift cards | Not returnable |
| After 90 days | Exchange unopened or defective items for the same item or one of equal value, with proof of purchase |
| Online orders | You pay return shipping; no labels provided |
How returns work at Five Below
- Unopened or defective items can be returned to any Five Below store within 90 days of purchase for a full refund, with the receipt or online order confirmation.
- Refunds go to the original debit or credit card, which must be present.
- Ship-to-home orders: contact customer relations first, then ship to the Indianapolis returns address with tracking.
Can you return to Five Below without a receipt?
Unopened or defective items can be returned to any Five Below store within 90 days of purchase for a full refund, with the receipt or online order confirmation.
See how other stores handle it in our no-receipt returns guide.
Free shipping at Five Below
We could not confirm Five Below's free shipping rules on its own pages, so we have left them out rather than guess. Compare the stores we could check on our free shipping minimums page.
How Five Below compares
Five Below's standard 90-day window is longer than most: only 15 of the 229 stores we track with a fixed window give you more time. See every store side by side in our return window comparison.
Sources
We took every rule on this page from Five Below's own website and checked it on October 13, 2026. Policies change, sometimes without notice, so confirm on Five Below's site before you rely on a deadline.
Spotted a change? Tell us and we will recheck it. Past changes are in our policy change log.
Frequently asked questions
How many days do you have to return something to Five Below?
90 days for most items. Exceptions include: Gift cards: not returnable; After 90 days: exchange unopened or defective items for the same item or one of equal value, with proof of purchase; Online orders: you pay return shipping; no labels provided.
Can you return to Five Below without a receipt?
Unopened or defective items can be returned to any Five Below store within 90 days of purchase for a full refund, with the receipt or online order confirmation.
Does Five Below extend returns for the holidays?
The Five Below policy pages we checked on October 13, 2026 do not mention an extended holiday return window.