Quick answer: most items can be returned to LEGO within 90 days. 3 exceptions below can shorten or change that.
Free shipping: Free at $35 · Returns: 90 days
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We read LEGO's policy pages ourselves and last checked them on October 13, 2026. Every rule below links to its source.
LEGO return policy at a glance
| What you bought | Return rule |
|---|---|
| Most items | 90 days |
| Not returnable online | Gift cards, Pick a Brick, Minifigure Factory and Create a Minifigure orders |
| LEGO Stores | Unopened sets under $200 only; no clothing, footwear, opened sets or opened software |
| Opened online items | LEGO Gift Card or exchange |
How returns work at LEGO
- LEGO.com orders can be returned free within 90 days of receipt, in original condition.
- Refunds go back to the original payment method.
- LEGO Store purchases need a receipt dated within 90 days, and refunds come as a gift card.
Can you return to LEGO without a receipt?
LEGO.com orders can be returned free within 90 days of receipt, in original condition.
See how other stores handle it in our no-receipt returns guide.
Free shipping at LEGO
The LEGO site banner offers free shipping on orders over $35.
More detail, including how much you need to add to your cart: LEGO free shipping.
How LEGO compares
LEGO's standard 90-day window is longer than most: only 15 of the 229 stores we track with a fixed window give you more time. See every store side by side in our return window comparison.
Other toys & games stores:
- Build-A-Bear Workshop return policy: 90 days, shipping not listed
Sources
We took every rule on this page from LEGO's own website and checked it on October 13, 2026. Policies change, sometimes without notice, so confirm on LEGO's site before you rely on a deadline.
Spotted a change? Tell us and we will recheck it. Past changes are in our policy change log.
Frequently asked questions
How many days do you have to return something to LEGO?
90 days for most items. Exceptions include: Not returnable online: gift cards, Pick a Brick, Minifigure Factory and Create a Minifigure orders; LEGO Stores: unopened sets under $200 only; no clothing, footwear, opened sets or opened software; Opened online items: LEGO Gift Card or exchange.
Can you return to LEGO without a receipt?
LEGO.com orders can be returned free within 90 days of receipt, in original condition.
Does LEGO have free shipping?
The LEGO site banner offers free shipping on orders over $35.
Does LEGO extend returns for the holidays?
The LEGO policy pages we checked on October 13, 2026 do not mention an extended holiday return window.
