Quick answer: Office supplies can be returned at any time in original condition and packaging, with the receipt or packing slip. 5 exceptions below can shorten or change that.
Free shipping: Not listed · Returns: Any time (most office supplies)
We may earn a commission if you buy through this link. It never changes what we report. How we make money.
We read Staples's policy pages ourselves and last checked them on October 13, 2026. Every rule below links to its source.
Staples return policy at a glance
| What you bought | Return rule |
|---|---|
| Most items | Any time (most office supplies) |
| Technology and furniture | 14 days (furniture disassembled; custom furniture only if defective) |
| Ink and toner | Unopened and unexpired at any time; opened or expired cannot be refunded |
| Software | Unopened boxes returnable; opened only exchanged for the same title; downloads not returnable |
| AppleCare+ | 30 days, if bought at Staples |
| Gift, prepaid and phone cards | Not refundable |
How returns work at Staples
- Office supplies can be returned at any time in original condition and packaging, with the receipt or packing slip.
- Without a receipt: store credit at the lowest price of the past 30 days, with a state or military photo ID, and returns may be refused.
- Refunds go to the original payment method; card refunds take 3 to 5 days. Start online returns in the Online Return Center or My Orders.
Can you return to Staples without a receipt?
Office supplies can be returned at any time in original condition and packaging, with the receipt or packing slip.
See how other stores handle it in our no-receipt returns guide.
Free shipping at Staples
We could not confirm Staples's free shipping rules on its own pages, so we have left them out rather than guess. Compare the stores we could check on our free shipping minimums page.
Sources
We took every rule on this page from Staples's own website and checked it on October 13, 2026. Policies change, sometimes without notice, so confirm on Staples's site before you rely on a deadline.
Spotted a change? Tell us and we will recheck it. Past changes are in our policy change log.
Frequently asked questions
How long do you have to return something to Staples?
Office supplies can be returned at any time in original condition and packaging, with the receipt or packing slip.
Can you return to Staples without a receipt?
Office supplies can be returned at any time in original condition and packaging, with the receipt or packing slip.
Does Staples extend returns for the holidays?
The Staples policy pages we checked on October 13, 2026 do not mention an extended holiday return window.