Quick answer: most items can be returned to UGG within 30 days. 4 exceptions below can shorten or change that.
Free shipping: Not listed · Returns: 30 days
We may earn a commission if you buy through this link. It never changes what we report. How we make money.
We read UGG's policy pages ourselves and last checked them on November 14, 2026. Every rule below links to its source.
UGG return policy at a glance
| What you bought | Return rule |
|---|---|
| Most items | 30 days |
| Worn or dirty items | Not accepted (warranty review instead) |
| Footwear | Must come back as a complete pair |
| QuadPay orders | Exchange for the same model and color only |
| Not bought on UGG.com | You pay return shipping |
How returns work at UGG
- Authentic UGG products bought within the last 30 days, in new and unused condition, can be returned.
- UGG.com and UGG Concept or Outlet store purchases can be returned in UGG Concept and Outlet stores, with proof of purchase.
- Full-price UGG.com orders get a prepaid return label, dropped at USPS.
- If the exchange item you ask for is out of stock, you get a credit.
Can you return to UGG without a receipt?
UGG's return policy pages we checked do not spell out a no-receipt rule. Keep your receipt or order email, and ask at the store before you count on a refund. Compare other stores in our no-receipt returns guide.
Free shipping at UGG
We could not confirm UGG's free shipping rules on its own pages, so we have left them out rather than guess. Compare the stores we could check on our free shipping minimums page.
How UGG compares
UGG's standard 30-day window is right at the middle of the 252 stores we track with a fixed window (the median is 30 days). See every store side by side in our return window comparison.
Other clothing & shoes stores:
- Old Navy return policy: 30 days, shipping free at $50
- Gap return policy: 30 days, shipping free at $50
- lululemon return policy: 30 days, shipping not listed
- Nike return policy: 60 days, shipping free at $50
Sources
We took every rule on this page from UGG's own website and checked it on November 14, 2026. Policies change, sometimes without notice, so confirm on UGG's site before you rely on a deadline.
Spotted a change? Tell us and we will recheck it. Past changes are in our policy change log.
Quick answers
How many days do you have to return something to UGG?
30 days for most items. Exceptions include: Worn or dirty items: not accepted (warranty review instead); Footwear: must come back as a complete pair; QuadPay orders: exchange for the same model and color only.
Can you return to UGG without a receipt?
UGG's policy pages we checked do not spell out a no-receipt rule. Ask at the store first.
Does UGG extend returns for the holidays?
The UGG policy pages we checked on November 14, 2026 do not mention an extended holiday return window.
