Compare · Checked October 13, 2026
DSW vs Famous Footwear return policy
Return windows, free shipping, price match, mail return fees and holiday rules at DSW and Famous Footwear, side by side, from each store’s own policy.
The short answer
- Famous Footwear has no single fixed window (No fixed deadline stated), so read its rules below.
- Famous Footwear charges to mail a return; we found no mail return fee listed for DSW.
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DSW vs Famous Footwear side by side
| DSW | Famous Footwear | |
|---|---|---|
| Return window | 60 days | No fixed deadline stated |
| Free shipping | Not listed | Free for Rewards members; $9.95 otherwise |
| Price match | Not stated | Not stated |
| Mail return fee | No fee listed | $9.95 taken from the refund |
| Holiday returns | None listed yet | None listed yet |
| No receipt | Shoes must be unworn and undamaged, with the original receipt or packing slip, for a full refund. | Store returns are free and need no box or receipt: staff look up the purchase by card or Rewards account, or give store credit at the current price. Stores may limit or deny returns. |
| Good to know | Final sale items cannot be returned, and shoes must be unworn. | Mail returns: $9.95 return processing fee taken from the refund |
| Shop | Shop at DSW | Shop at Famous Footwear |
DSW exceptions
- Items marked FINAL SALE: not returnable
- Worn or damaged shoes: not accepted for a full refund
Full details, sources and the date we checked: DSW return policy.
Famous Footwear exceptions
- Mail returns: $9.95 return processing fee taken from the refund
- Points earned on returned items are deducted from your Rewards account
Full details, sources and the date we checked: Famous Footwear return policy.
Frequently asked questions
Which has the better return policy, DSW or Famous Footwear?
Famous Footwear has no single fixed window (No fixed deadline stated), so read its rules below. Famous Footwear charges to mail a return; we found no mail return fee listed for DSW. The right choice depends on what you are buying; check the exceptions for your item.
Can I return a DSW item to Famous Footwear?
No. Each store only takes back what it sold. Return the item to the store you bought it from.
Both stores’ rules come from their own policy pages, checked October 13, 2026. Sources are on each store page.