Quick answer: most items can be returned to Michaels within 60 days. 7 exceptions below can shorten or change that.
Free shipping: No set free-shipping minimum · Returns: 60 days
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We read Michaels's policy pages ourselves and last checked them on October 13, 2026. Every rule below links to its source.
Michaels return policy at a glance
| What you bought | Return rule |
|---|---|
| Most items | 60 days |
| Online-only costumes and accessory kits | Return 7 days before the holiday |
| Custom framing | Can be reworked at the same store within 14 days of pickup |
| Cricut products | Unopened with a receipt only |
| Glowforge machines and filters | Sealed, with a receipt, within 14 days |
| Final sale | Cut fabric and clearance items |
| Not returnable | Opened trading cards and gift cards |
| Marketplace and MakerPlace items | Not returnable in store |
How returns work at Michaels
- Most items can be returned within 60 days of purchase, in store or online, new and unused in the original packaging.
- Without a receipt, Michaels tries to look up the purchase by your Michaels Rewards number or card. If it cannot, you need a photo ID and get a store return card at the lowest price of the last 90 days.
- Online orders can be returned to any Michaels store or started from Order History. Original shipping fees may be deducted unless Michaels made the error.
Can you return to Michaels without a receipt?
Without a receipt, Michaels tries to look up the purchase by your Michaels Rewards number or card. If it cannot, you need a photo ID and get a store return card at the lowest price of the last 90 days.
See how other stores handle it in our no-receipt returns guide.
Free shipping at Michaels
Michaels offers free shipping on orders above a minimum subtotal (after coupons, before tax), but its shipping policy does not state the amount; check your cart. Standard Ground takes 3-5 business days.
- Alaska and Hawaii orders carry an extra $15 delivery fee and are excluded from free shipping promotions.
- Excluded from shipping promotions: gift cards, custom invitations, custom canvas, photo center orders, oversized shipping charges, Marketplace and MakerPlace items, and same-day delivery.
More detail, including how much you need to add to your cart: Michaels free shipping.
Member perks
Michaels Rewards: receipt lookup for returns.
How Michaels compares
Michaels's standard 60-day window is longer than most: only 41 of the 229 stores we track with a fixed window give you more time. See every store side by side in our return window comparison.
Other crafts & hobby stores:
- Hobby Lobby return policy: 90 days, shipping no set free-shipping minimum
Sources
We took every rule on this page from Michaels's own website and checked it on October 13, 2026. Policies change, sometimes without notice, so confirm on Michaels's site before you rely on a deadline.
Spotted a change? Tell us and we will recheck it. Past changes are in our policy change log.
Frequently asked questions
How many days do you have to return something to Michaels?
60 days for most items. Exceptions include: Online-only costumes and accessory kits: return 7 days before the holiday; Custom framing: can be reworked at the same store within 14 days of pickup; Cricut products: unopened with a receipt only.
Can you return to Michaels without a receipt?
Without a receipt, Michaels tries to look up the purchase by your Michaels Rewards number or card. If it cannot, you need a photo ID and get a store return card at the lowest price of the last 90 days.
Does Michaels have free shipping?
Michaels offers free shipping on orders above a minimum subtotal (after coupons, before tax), but its shipping policy does not state the amount; check your cart. Standard Ground takes 3-5 business days.
Does Michaels extend returns for the holidays?
The Michaels policy pages we checked on October 13, 2026 do not mention an extended holiday return window.
