Quick answer: most items can be returned to Sally Beauty within 60 days. 4 exceptions below can shorten or change that.
Free shipping: Not listed · Returns: 60 days
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We read Sally Beauty's policy pages ourselves and last checked them on October 13, 2026. Every rule below links to its source.
Sally Beauty return policy at a glance
| What you bought | Return rule |
|---|---|
| Most items | 60 days |
| Online electrical items and shears | 30 days from delivery to the fulfillment center, 60 days in store |
| Not returnable | Hair extensions, body jewelry and piercing tools, blades and fashion earrings |
| Clippers and trimmers | Final sale, except unused in-store returns with a receipt within 60 days |
| Furniture and salon equipment | Call first; a 20% restocking fee may apply |
How returns work at Sally Beauty
- Store purchases can be refunded or exchanged with a receipt dated within 60 days. After that, or without a receipt, you get a Merchandise Return Gift Card at the lowest price of the past 60 days.
- Online orders can be returned by mail with the provided label or to a local store (some online-only, Klarna and PayPal orders must be mailed).
- Refunds go to the original payment method; shipping is refunded only for wrong, damaged or defective items.
Can you return to Sally Beauty without a receipt?
Store purchases can be refunded or exchanged with a receipt dated within 60 days. After that, or without a receipt, you get a Merchandise Return Gift Card at the lowest price of the past 60 days.
See how other stores handle it in our no-receipt returns guide.
Free shipping at Sally Beauty
We could not confirm Sally Beauty's free shipping rules on its own pages, so we have left them out rather than guess. Compare the stores we could check on our free shipping minimums page.
How Sally Beauty compares
Sally Beauty's standard 60-day window is longer than most: only 41 of the 229 stores we track with a fixed window give you more time. See every store side by side in our return window comparison.
Other beauty stores:
- Sephora return policy: 30 days, shipping free for beauty insider members; $50 for guests
- Ulta Beauty return policy: 30 days, shipping no set free-shipping minimum
- Bath & Body Works return policy: 90 days, shipping free at $50
- Dermstore return policy: 60 days, shipping free at $50
Sources
We took every rule on this page from Sally Beauty's own website and checked it on October 13, 2026. Policies change, sometimes without notice, so confirm on Sally Beauty's site before you rely on a deadline.
Spotted a change? Tell us and we will recheck it. Past changes are in our policy change log.
Frequently asked questions
How many days do you have to return something to Sally Beauty?
60 days for most items. Exceptions include: Online electrical items and shears: 30 days from delivery to the fulfillment center, 60 days in store; Not returnable: hair extensions, body jewelry and piercing tools, blades and fashion earrings; Clippers and trimmers: final sale, except unused in-store returns with a receipt within 60 days.
Can you return to Sally Beauty without a receipt?
Store purchases can be refunded or exchanged with a receipt dated within 60 days. After that, or without a receipt, you get a Merchandise Return Gift Card at the lowest price of the past 60 days.
Does Sally Beauty extend returns for the holidays?
The Sally Beauty policy pages we checked on October 13, 2026 do not mention an extended holiday return window.
