Quick answer: most items can be returned to Ann Taylor within 30 days. 3 exceptions below can shorten or change that.
Free shipping: Not listed · Returns: 30 days
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We read Ann Taylor's policy pages ourselves and last checked them on October 13, 2026. Every rule below links to its source.
Ann Taylor return policy at a glance
| What you bought | Return rule |
|---|---|
| Most items | 30 days |
| After 30 days | Merchandise credit at the current selling price |
| Final sale items | Sold as is, not returnable anywhere |
| Online purchases | Cannot be returned to LOFT, LOFT Outlet or Factory stores |
How returns work at Ann Taylor
- Returns with proof of purchase must arrive within 30 days of the shipment date for a refund to the original payment, or an in-store exchange.
- The prepaid return label deducts $9.95 from the refund. If you ship it yourself you pay postage and avoid the fee.
- Without a receipt: merchandise credit at the selling price on the day of return.
- Store purchases go back to the same kind of store (Ann Taylor or Factory).
Can you return to Ann Taylor without a receipt?
Without a receipt: merchandise credit at the selling price on the day of return.
See how other stores handle it in our no-receipt returns guide.
Free shipping at Ann Taylor
We could not confirm Ann Taylor's free shipping rules on its own pages, so we have left them out rather than guess. Compare the stores we could check on our free shipping minimums page.
How Ann Taylor compares
Ann Taylor's standard 30-day window is right at the middle of the 229 stores we track with a fixed window (the median is 30 days). See every store side by side in our return window comparison.
Other clothing & shoes stores:
- Old Navy return policy: 30 days, shipping free at $50
- Gap return policy: 30 days, shipping free at $50
- lululemon return policy: 30 days, shipping not listed
- Nike return policy: 60 days, shipping free at $50
Sources
We took every rule on this page from Ann Taylor's own website and checked it on October 13, 2026. Policies change, sometimes without notice, so confirm on Ann Taylor's site before you rely on a deadline.
Spotted a change? Tell us and we will recheck it. Past changes are in our policy change log.
Frequently asked questions
How many days do you have to return something to Ann Taylor?
30 days for most items. Exceptions include: After 30 days: merchandise credit at the current selling price; Final sale items: sold as is, not returnable anywhere; Online purchases: cannot be returned to LOFT, LOFT Outlet or Factory stores.
Can you return to Ann Taylor without a receipt?
Without a receipt: merchandise credit at the selling price on the day of return.
Does Ann Taylor extend returns for the holidays?
The Ann Taylor policy pages we checked on October 13, 2026 do not mention an extended holiday return window.
