Quick answer: most items can be returned to LOFT within 30 days. 3 exceptions below can shorten or change that.
Free shipping: Free at $99 · Returns: 30 days
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We read LOFT's policy pages ourselves and last checked them on October 13, 2026. Every rule below links to its source.
LOFT return policy at a glance
| What you bought | Return rule |
|---|---|
| Most items | 30 days |
| After 30 days | Merchandise credit at the current selling price |
| Final sale items | No returns, exchanges or price adjustments |
| No receipt | Merchandise credit at the selling price on the day of return |
How returns work at LOFT
- Returns with proof of purchase within 30 days of the shipment date get the price paid back, to the original payment or as an in-store exchange.
- The U.S. prepaid return label costs $9.95, taken from the refund.
Can you return to LOFT without a receipt?
LOFT's return policy pages we checked do not spell out a no-receipt rule. Keep your receipt or order email, and ask at the store before you count on a refund. Compare other stores in our no-receipt returns guide.
Free shipping at LOFT
LOFT ships standard orders free at $99 or more after discounts (before tax); orders under $99 pay a flat $8.95.
More detail, including how much you need to add to your cart: LOFT free shipping.
How LOFT compares
LOFT's standard 30-day window is right at the middle of the 229 stores we track with a fixed window (the median is 30 days). See every store side by side in our return window comparison.
Other clothing & shoes stores:
- Old Navy return policy: 30 days, shipping free at $50
- Gap return policy: 30 days, shipping free at $50
- lululemon return policy: 30 days, shipping not listed
- Nike return policy: 60 days, shipping free at $50
Sources
We took every rule on this page from LOFT's own website and checked it on October 13, 2026. Policies change, sometimes without notice, so confirm on LOFT's site before you rely on a deadline.
Spotted a change? Tell us and we will recheck it. Past changes are in our policy change log.
Frequently asked questions
How many days do you have to return something to LOFT?
30 days for most items. Exceptions include: After 30 days: merchandise credit at the current selling price; Final sale items: no returns, exchanges or price adjustments; No receipt: merchandise credit at the selling price on the day of return.
Can you return to LOFT without a receipt?
LOFT's policy pages we checked do not spell out a no-receipt rule. Ask at the store first.
Does LOFT have free shipping?
LOFT ships standard orders free at $99 or more after discounts (before tax); orders under $99 pay a flat $8.95.
Does LOFT extend returns for the holidays?
The LOFT policy pages we checked on October 13, 2026 do not mention an extended holiday return window.