Quick answer: most items can be returned to Lulus within 30 days. 2 exceptions below can shorten or change that.
Free shipping: Not listed · Returns: 30 days
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We read Lulus's policy pages ourselves and last checked them on October 13, 2026. Every rule below links to its source.
Lulus return policy at a glance
| What you bought | Return rule |
|---|---|
| Most items | 30 days |
| Final Sale items | No returns, refunds or exchanges |
| Klarna orders | Refunds follow Klarna's policies and cannot go to store credit |
How returns work at Lulus
- Returns must be postmarked, or dropped off at a Happy Returns Return Bar, within 30 days of delivery, new and unworn with tags and original packaging.
- A $6.95 return fee is deducted per return shipment. Choose online store credit and Lulus adds a credit equal to the fee (once per order).
- Refunds go to your original payment method or online credit, 10 to 14 business days after the warehouse receives the return.
- Exchanges for a different size or color of the same style are free within 30 days of delivery.
Can you return to Lulus without a receipt?
Lulus's return policy pages we checked do not spell out a no-receipt rule. Keep your receipt or order email, and ask at the store before you count on a refund. Compare other stores in our no-receipt returns guide.
Free shipping at Lulus
We could not confirm Lulus's free shipping rules on its own pages, so we have left them out rather than guess. Compare the stores we could check on our free shipping minimums page.
How Lulus compares
Lulus's standard 30-day window is right at the middle of the 229 stores we track with a fixed window (the median is 30 days). See every store side by side in our return window comparison.
Other clothing & shoes stores:
- Old Navy return policy: 30 days, shipping free at $50
- Gap return policy: 30 days, shipping free at $50
- lululemon return policy: 30 days, shipping not listed
- Nike return policy: 60 days, shipping free at $50
Sources
We took every rule on this page from Lulus's own website and checked it on October 13, 2026. Policies change, sometimes without notice, so confirm on Lulus's site before you rely on a deadline.
Spotted a change? Tell us and we will recheck it. Past changes are in our policy change log.
Frequently asked questions
How many days do you have to return something to Lulus?
30 days for most items. Exceptions include: Final Sale items: no returns, refunds or exchanges; Klarna orders: refunds follow Klarna's policies and cannot go to store credit.
Can you return to Lulus without a receipt?
Lulus's policy pages we checked do not spell out a no-receipt rule. Ask at the store first.
Does Lulus extend returns for the holidays?
The Lulus policy pages we checked on October 13, 2026 do not mention an extended holiday return window.