Quick answer: most items can be returned to Oh Polly within 7 days. 4 exceptions below can shorten or change that.
Free shipping: Not listed · Returns: 7 days for refunds
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We read Oh Polly's policy pages ourselves and last checked them on October 13, 2026. Every rule below links to its source.
Oh Polly return policy at a glance
| What you bought | Return rule |
|---|---|
| Most items | 7 days |
| Exchanges | 14 days; store credit: 28 days |
| Sale items | Store credit or exchange only |
| Not returnable | Nipple covers, briefs and thongs, socks, tights, face masks, hair accessories and more |
| In-store purchases | 30 days, exchange or gift card only |
How returns work at Oh Polly
- Online orders can be returned for a refund within 7 days of delivery, unworn with tags and hygiene stickers.
- Refunds cost $12.99 ($9.99 via Happy Returns), taken from the refund. Store credit costs $2.99 and earns a 10% bonus (up to $25) if chosen within 7 days.
- Refunds go to the original payment method.
Can you return to Oh Polly without a receipt?
Oh Polly's return policy pages we checked do not spell out a no-receipt rule. Keep your receipt or order email, and ask at the store before you count on a refund. Compare other stores in our no-receipt returns guide.
Free shipping at Oh Polly
We could not confirm Oh Polly's free shipping rules on its own pages, so we have left them out rather than guess. Compare the stores we could check on our free shipping minimums page.
How Oh Polly compares
Oh Polly's standard 7-day window is shorter than most: 224 of the 229 stores we track with a fixed window give you longer. See every store side by side in our return window comparison.
Other clothing & shoes stores:
- Old Navy return policy: 30 days, shipping free at $50
- Gap return policy: 30 days, shipping free at $50
- lululemon return policy: 30 days, shipping not listed
- Nike return policy: 60 days, shipping free at $50
Sources
We took every rule on this page from Oh Polly's own website and checked it on October 13, 2026. Policies change, sometimes without notice, so confirm on Oh Polly's site before you rely on a deadline.
Spotted a change? Tell us and we will recheck it. Past changes are in our policy change log.
Frequently asked questions
How many days do you have to return something to Oh Polly?
7 days for most items. Exceptions include: Exchanges: 14 days; store credit: 28 days; Sale items: store credit or exchange only; Not returnable: nipple covers, briefs and thongs, socks, tights, face masks, hair accessories and more.
Can you return to Oh Polly without a receipt?
Oh Polly's policy pages we checked do not spell out a no-receipt rule. Ask at the store first.
Does Oh Polly extend returns for the holidays?
The Oh Polly policy pages we checked on October 13, 2026 do not mention an extended holiday return window.
