Quick answer: most items can be returned to Princess Polly within 30 days. 1 exception below can shorten or change that.
Free shipping: Not listed · Returns: 30 days
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We read Princess Polly's policy pages ourselves and last checked them on October 13, 2026. Every rule below links to its source.
Princess Polly return policy at a glance
| What you bought | Return rule |
|---|---|
| Most items | 30 days |
| Final sale items | No returns or exchanges |
How returns work at Princess Polly
- Items, including sale items, can be returned within 30 days of delivery for an exchange, gift card or refund.
- A $6.95 return shipping fee is taken from refunds; it is waived if you choose store credit.
- Refunds go to the original payment method and can take up to 10 business days to show.
- Instant and standard exchanges are available; out-of-stock exchanges are refunded automatically.
Can you return to Princess Polly without a receipt?
Princess Polly's return policy pages we checked do not spell out a no-receipt rule. Keep your receipt or order email, and ask at the store before you count on a refund. Compare other stores in our no-receipt returns guide.
Free shipping at Princess Polly
We could not confirm Princess Polly's free shipping rules on its own pages, so we have left them out rather than guess. Compare the stores we could check on our free shipping minimums page.
How Princess Polly compares
Princess Polly's standard 30-day window is right at the middle of the 229 stores we track with a fixed window (the median is 30 days). See every store side by side in our return window comparison.
Other clothing & shoes stores:
- Old Navy return policy: 30 days, shipping free at $50
- Gap return policy: 30 days, shipping free at $50
- lululemon return policy: 30 days, shipping not listed
- Nike return policy: 60 days, shipping free at $50
Sources
We took every rule on this page from Princess Polly's own website and checked it on October 13, 2026. Policies change, sometimes without notice, so confirm on Princess Polly's site before you rely on a deadline.
Spotted a change? Tell us and we will recheck it. Past changes are in our policy change log.
Frequently asked questions
How many days do you have to return something to Princess Polly?
30 days for most items. Exceptions include: Final sale items: no returns or exchanges.
Can you return to Princess Polly without a receipt?
Princess Polly's policy pages we checked do not spell out a no-receipt rule. Ask at the store first.
Does Princess Polly extend returns for the holidays?
The Princess Polly policy pages we checked on October 13, 2026 do not mention an extended holiday return window.