Quick answer: most items can be returned to Back Market within 30 days. 2 exceptions below can shorten or change that.
Free shipping: Not listed · Returns: 30 days
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We read Back Market's policy pages ourselves and last checked them on October 13, 2026. Every rule below links to its source.
Back Market return policy at a glance
| What you bought | Return rule |
|---|---|
| Most items | 30 days |
| Remove passcodes and accounts (iCloud, Google, Samsung) first or the refund is delayed | See below |
| Services bought with the device follow the provider's terms | See below |
How returns work at Back Market
- Start a change-of-mind return within 30 days of receiving the item; the return label is free if conditions are met.
- After 30 days, defective items are covered by the warranty (repair, replacement or refund).
Can you return to Back Market without a receipt?
Back Market's return policy pages we checked do not spell out a no-receipt rule. Keep your receipt or order email, and ask at the store before you count on a refund. Compare other stores in our no-receipt returns guide.
Back Market holiday return policy
Purchases made from Black Friday to December 31 can be returned for a change of mind until January 31 of the next year.
All extended holiday windows we track are on one page: holiday return policies 2026.
Free shipping at Back Market
We could not confirm Back Market's free shipping rules on its own pages, so we have left them out rather than guess. Compare the stores we could check on our free shipping minimums page.
How Back Market compares
Back Market's standard 30-day window is right at the middle of the 229 stores we track with a fixed window (the median is 30 days). See every store side by side in our return window comparison.
Other electronics stores:
- Best Buy return policy: 15 days, shipping free at $35
- Apple return policy: 14 days, shipping free, no minimum
- Newegg return policy: 30 days, shipping not listed
- Guitar Center return policy: 45 days, shipping not listed
Sources
We took every rule on this page from Back Market's own website and checked it on October 13, 2026. Policies change, sometimes without notice, so confirm on Back Market's site before you rely on a deadline.
Spotted a change? Tell us and we will recheck it. Past changes are in our policy change log.
Frequently asked questions
How many days do you have to return something to Back Market?
30 days for most items. Exceptions include: Remove passcodes and accounts (iCloud, Google, Samsung) first or the refund is delayed; Services bought with the device follow the provider's terms.
Can you return to Back Market without a receipt?
Back Market's policy pages we checked do not spell out a no-receipt rule. Ask at the store first.
Does Back Market extend returns for the holidays?
Purchases made from Black Friday to December 31 can be returned for a change of mind until January 31 of the next year.
