Quick answer: most items can be returned to At Home within 60 days. 5 exceptions below can shorten or change that.
Free shipping: Not listed · Returns: 60 days
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We read At Home's policy pages ourselves and last checked them on October 13, 2026. Every rule below links to its source.
At Home return policy at a glance
| What you bought | Return rule |
|---|---|
| Most items | 60 days |
| Design Rewards members | 90 days |
| Mattresses and box springs | Not returnable |
| Items marked All Sales Final | Not returnable |
| Christmas items returned after December 25 | Refunded at the current price, even with a receipt |
| Roadie, Instacart and DoorDash deliveries | Return in store |
How returns work at At Home
- Unused items in original packaging can be returned within 60 days (90 for Design Rewards members). Pillows and cushions need all tags.
- With verified proof of purchase (receipt with ID, or your Design Rewards account) you get a full refund; otherwise store credit at the current price.
- At Home does not do exchanges: return the item and buy the new one.
- Returns may be reviewed by The Retail Equation, which can deny them.
Can you return to At Home without a receipt?
With verified proof of purchase (receipt with ID, or your Design Rewards account) you get a full refund; otherwise store credit at the current price.
See how other stores handle it in our no-receipt returns guide.
Free shipping at At Home
We could not confirm At Home's free shipping rules on its own pages, so we have left them out rather than guess. Compare the stores we could check on our free shipping minimums page.
Member perks
Design Rewards (free): 90-day returns.
How At Home compares
At Home's standard 60-day window is longer than most: only 41 of the 229 stores we track with a fixed window give you more time. See every store side by side in our return window comparison.
Other home & furniture stores:
- IKEA return policy: 365 days, shipping not listed
- Wayfair return policy: 30 days, shipping free at $35
- Ashley return policy: 30 days, shipping not listed
- Purple return policy: 100 days, shipping not listed
Sources
We took every rule on this page from At Home's own website and checked it on October 13, 2026. Policies change, sometimes without notice, so confirm on At Home's site before you rely on a deadline.
Spotted a change? Tell us and we will recheck it. Past changes are in our policy change log.
Frequently asked questions
How many days do you have to return something to At Home?
60 days for most items. Exceptions include: Design Rewards members: 90 days; Mattresses and box springs: not returnable; Items marked All Sales Final: not returnable.
Can you return to At Home without a receipt?
With verified proof of purchase (receipt with ID, or your Design Rewards account) you get a full refund; otherwise store credit at the current price.
Does At Home extend returns for the holidays?
The At Home policy pages we checked on October 13, 2026 do not mention an extended holiday return window.
