Quick answer: most items can be returned to Burrow within 30 days. 3 exceptions below can shorten or change that.
Free shipping: Not listed · Returns: 30 days
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We read Burrow's policy pages ourselves and last checked them on October 13, 2026. Every rule below links to its source.
Burrow return policy at a glance
| What you bought | Return rule |
|---|---|
| Most items | 30 days |
| Return fee | 10% of the price (20% without original packaging), capped at $250 per item |
| Mattresses | 100 days; $100 pickup fee if soiled |
| Continental U.S. only; unsealed pillow inserts and unpackaged throws not refunded | See below |
How returns work at Burrow
- Start a return within 30 days of receipt; products must be usable, with no stains, tears or pet damage.
- Refunds go to the original payment within 48 hours of carrier pickup.
Can you return to Burrow without a receipt?
Start a return within 30 days of receipt; products must be usable, with no stains, tears or pet damage.
See how other stores handle it in our no-receipt returns guide.
Free shipping at Burrow
We could not confirm Burrow's free shipping rules on its own pages, so we have left them out rather than guess. Compare the stores we could check on our free shipping minimums page.
How Burrow compares
Burrow's standard 30-day window is right at the middle of the 229 stores we track with a fixed window (the median is 30 days). See every store side by side in our return window comparison.
Other home & furniture stores:
- IKEA return policy: 365 days, shipping not listed
- Wayfair return policy: 30 days, shipping free at $35
- Ashley return policy: 30 days, shipping not listed
- At Home return policy: 60 days, shipping not listed
Sources
We took every rule on this page from Burrow's own website and checked it on October 13, 2026. Policies change, sometimes without notice, so confirm on Burrow's site before you rely on a deadline.
Spotted a change? Tell us and we will recheck it. Past changes are in our policy change log.
Frequently asked questions
How many days do you have to return something to Burrow?
30 days for most items. Exceptions include: Return fee: 10% of the price (20% without original packaging), capped at $250 per item; Mattresses: 100 days; $100 pickup fee if soiled; Continental U.S. only; unsealed pillow inserts and unpackaged throws not refunded.
Can you return to Burrow without a receipt?
Start a return within 30 days of receipt; products must be usable, with no stains, tears or pet damage.
Does Burrow extend returns for the holidays?
The Burrow policy pages we checked on October 13, 2026 do not mention an extended holiday return window.
