Quick answer: most items can be returned to Away within 100 days. 1 exception below can shorten or change that.
Free shipping: Free returns for 100 days · Returns: 100 days
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We read Away's policy pages ourselves and last checked them on October 13, 2026. Every rule below links to its source.
Away return policy at a glance
| What you bought | Return rule |
|---|---|
| Most items | 100 days |
| Final sale items, personalized products, gift cards and corporate gifts | See below |
How returns work at Away
- Away offers free returns and exchanges on unused items for the first 100 days; keep the original packaging.
- Original shipping is not refunded. Refunds can take up to two weeks.
Can you return to Away without a receipt?
Away's return policy pages we checked do not spell out a no-receipt rule. Keep your receipt or order email, and ask at the store before you count on a refund. Compare other stores in our no-receipt returns guide.
Free shipping at Away
We could not confirm Away's free shipping rules on its own pages, so we have left them out rather than guess. Compare the stores we could check on our free shipping minimums page.
How Away compares
Away's standard 100-day window is longer than most: only 11 of the 229 stores we track with a fixed window give you more time. See every store side by side in our return window comparison.
Other home & furniture stores:
- IKEA return policy: 365 days, shipping not listed
- Wayfair return policy: 30 days, shipping free at $35
- Ashley return policy: 30 days, shipping not listed
- At Home return policy: 60 days, shipping not listed
Sources
We took every rule on this page from Away's own website and checked it on October 13, 2026. Policies change, sometimes without notice, so confirm on Away's site before you rely on a deadline.
Spotted a change? Tell us and we will recheck it. Past changes are in our policy change log.
Frequently asked questions
How many days do you have to return something to Away?
100 days for most items. Exceptions include: Final sale items, personalized products, gift cards and corporate gifts.
Can you return to Away without a receipt?
Away's policy pages we checked do not spell out a no-receipt rule. Ask at the store first.
Does Away extend returns for the holidays?
The Away policy pages we checked on October 13, 2026 do not mention an extended holiday return window.