Quick answer: most items can be returned to IKEA within 365 days. 4 exceptions below can shorten or change that.
Free shipping: Not listed · Returns: 365 days
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We read IKEA's policy pages ourselves and last checked them on October 13, 2026. Every rule below links to its source.
IKEA return policy at a glance
| What you bought | Return rule |
|---|---|
| Most items | 365 days |
| Opened products | 180 days with proof of purchase, for a full refund |
| Mattresses | Can be exchanged once for another mattress within 90 days (exchange, not refund) |
| Not returnable | Plants, cut fabric, custom countertops and as-is products |
| Modified, dirty, stained or damaged items cannot be refunded or exchanged | See below |
How returns work at IKEA
- New, unopened products can be returned within 365 days with proof of purchase for a full refund.
- For in-store exchanges bring the item, a photo ID, the receipt or online order confirmation, and the card you paid with.
- Returns are not accepted at IKEA Planning Studios or Pick Up Points.
- For returns that need a pickup, contact IKEA Customer Support.
Can you return to IKEA without a receipt?
For in-store exchanges bring the item, a photo ID, the receipt or online order confirmation, and the card you paid with.
See how other stores handle it in our no-receipt returns guide.
Free shipping at IKEA
We could not confirm IKEA's free shipping rules on its own pages, so we have left them out rather than guess. Compare the stores we could check on our free shipping minimums page.
How IKEA compares
IKEA's standard 365-day window is longer than most: only 1 of the 229 stores we track with a fixed window gives you more time. See every store side by side in our return window comparison.
Other home & furniture stores:
- Wayfair return policy: 30 days, shipping free at $35
- Ashley return policy: 30 days, shipping not listed
- At Home return policy: 60 days, shipping not listed
- Purple return policy: 100 days, shipping not listed
Sources
We took every rule on this page from IKEA's own website and checked it on October 13, 2026. Policies change, sometimes without notice, so confirm on IKEA's site before you rely on a deadline.
- https://www.ikea.com/us/en/customer-service/returns-claims/return-policy/
- https://www.ikea.com/us/en/customer-service/knowledge/articles/bebbf548-fdc9-4f20-g106-9d7860dcf713.html
Spotted a change? Tell us and we will recheck it. Past changes are in our policy change log.
Frequently asked questions
How many days do you have to return something to IKEA?
365 days for most items. Exceptions include: Opened products: 180 days with proof of purchase, for a full refund; Mattresses: can be exchanged once for another mattress within 90 days (exchange, not refund); Not returnable: plants, cut fabric, custom countertops and as-is products.
Can you return to IKEA without a receipt?
For in-store exchanges bring the item, a photo ID, the receipt or online order confirmation, and the card you paid with.
Does IKEA extend returns for the holidays?
The IKEA policy pages we checked on October 13, 2026 do not mention an extended holiday return window.
