Quick answer: most items can be returned to CB2 within 30 days. 3 exceptions below can shorten or change that.
Free shipping: Not listed · Returns: 30 days
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We read CB2's policy pages ourselves and last checked them on October 13, 2026. Every rule below links to its source.
CB2 return policy at a glance
| What you bought | Return rule |
|---|---|
| Most items | 30 days |
| Not returnable | Personalized and made-to-order furniture, final sale, floor samples, live plants, cut fabric |
| Furniture and rugs | Contact the store of purchase |
| Gift registry items | 90 days from the event (not furniture) |
How returns work at CB2
- Return new, unused items within 30 days of receipt with proof of purchase.
- You pay return shipping and any pickup fees.
- Refunds go to the original payment; gift receipts get merchandise credit.
Can you return to CB2 without a receipt?
Return new, unused items within 30 days of receipt with proof of purchase.
See how other stores handle it in our no-receipt returns guide.
Free shipping at CB2
We could not confirm CB2's free shipping rules on its own pages, so we have left them out rather than guess. Compare the stores we could check on our free shipping minimums page.
How CB2 compares
CB2's standard 30-day window is right at the middle of the 229 stores we track with a fixed window (the median is 30 days). See every store side by side in our return window comparison.
Other home & furniture stores:
- IKEA return policy: 365 days, shipping not listed
- Wayfair return policy: 30 days, shipping free at $35
- Ashley return policy: 30 days, shipping not listed
- At Home return policy: 60 days, shipping not listed
Sources
We took every rule on this page from CB2's own website and checked it on October 13, 2026. Policies change, sometimes without notice, so confirm on CB2's site before you rely on a deadline.
Spotted a change? Tell us and we will recheck it. Past changes are in our policy change log.
Frequently asked questions
How many days do you have to return something to CB2?
30 days for most items. Exceptions include: Not returnable: personalized and made-to-order furniture, final sale, floor samples, live plants, cut fabric; Furniture and rugs: contact the store of purchase; Gift registry items: 90 days from the event (not furniture).
Can you return to CB2 without a receipt?
Return new, unused items within 30 days of receipt with proof of purchase.
Does CB2 extend returns for the holidays?
The CB2 policy pages we checked on October 13, 2026 do not mention an extended holiday return window.
