Quick answer: most items can be returned to Rooms To Go within 2 days. 3 exceptions below can shorten or change that.
Free shipping: Not listed · Returns: 48 hours (online)
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We read Rooms To Go's policy pages ourselves and last checked them on October 13, 2026. Every rule below links to its source.
Rooms To Go return policy at a glance
| What you bought | Return rule |
|---|---|
| Most items | 2 days |
| Showroom purchases | No refunds once delivered |
| Express and next-day delivery orders | No refund or cancellation |
| Mattresses and box springs | Fees may apply (see the sleep trial policy) |
How returns work at Rooms To Go
- Online purchases can be returned within 48 hours of delivery if not as expected, in the condition delivered.
- Refunds cover the price and tax but not delivery. Pickup, redelivery or restocking fees can apply.
- Showroom orders cancelled within 48 hours of purchase (before delivery) get a full refund; after that, 80%.
Can you return to Rooms To Go without a receipt?
Rooms To Go's return policy pages we checked do not spell out a no-receipt rule. Keep your receipt or order email, and ask at the store before you count on a refund. Compare other stores in our no-receipt returns guide.
Free shipping at Rooms To Go
We could not confirm Rooms To Go's free shipping rules on its own pages, so we have left them out rather than guess. Compare the stores we could check on our free shipping minimums page.
How Rooms To Go compares
Rooms To Go's standard 2-day window is shorter than most: 228 of the 229 stores we track with a fixed window give you longer. See every store side by side in our return window comparison.
Other home & furniture stores:
- IKEA return policy: 365 days, shipping not listed
- Wayfair return policy: 30 days, shipping free at $35
- Ashley return policy: 30 days, shipping not listed
- At Home return policy: 60 days, shipping not listed
Sources
We took every rule on this page from Rooms To Go's own website and checked it on October 13, 2026. Policies change, sometimes without notice, so confirm on Rooms To Go's site before you rely on a deadline.
Spotted a change? Tell us and we will recheck it. Past changes are in our policy change log.
Frequently asked questions
How many days do you have to return something to Rooms To Go?
2 days for most items. Exceptions include: Showroom purchases: no refunds once delivered; Express and next-day delivery orders: no refund or cancellation; Mattresses and box springs: fees may apply (see the sleep trial policy).
Can you return to Rooms To Go without a receipt?
Rooms To Go's policy pages we checked do not spell out a no-receipt rule. Ask at the store first.
Does Rooms To Go extend returns for the holidays?
The Rooms To Go policy pages we checked on October 13, 2026 do not mention an extended holiday return window.
