Best Buy · Checked October 13, 2026
Best Buy TV and laptop return policy (2026)
15 days (60 days for My Best Buy Plus and Total members). Here are the details, exceptions and how other stores compare, from Best Buy’s own policy.
Quick answer: 15 days (60 days for My Best Buy Plus and Total members).
For everything else, Best Buy’s standard window is 15 days.
Free shipping: Free at $35 · Returns: 15 days
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Other Best Buy rules to know
- My Best Buy Plus and Total members: 60 days on most products (not Marketplace products)
- Activatable devices (phones, cellular tablets, hotspots, cellular wearables): 14 days for everyone; Verizon devices 30 days
- Halloween and Christmas decorations: 15 days for everyone
- Microsoft Office: 30 days
- Pet training devices and hearing aids: 60 days
- Litter boxes: 90 days
- The return period starts the day you receive the product.
- Restocking fee of $45 on opened activatable devices (not prepaid phones).
- Restocking fee of 15% on opened drones, digital cameras, lenses, camcorders and action cameras, projectors and screens, golf launch monitors, premium scooters, electric wheelchairs, premium cold tubs and saunas, and special-order products. No fee in AL, CO, HI, IA, MS, OH, OK and SC.
- Without a receipt, Best Buy may ask for an email address, give store credit, or limit or deny the return.
How Best Buy compares
| Store | Time to return | The rule | Shop |
|---|---|---|---|
| Costco | 90 days | TVs, computers, tablets, cameras, smartwatches, phones and more: 90 days from receipt | Shop |
| Sam's Club | 90 days | Electronics and major appliances: 90 days | Shop |
| Microsoft Store | 60 days | Almost any physical product: 60 days from receipt | Shop |
| Amazon | 30 days | Most items: 30 days from delivery; new Apple products: 15 days | Shop |
| B&H Photo | 30 days | 30 days from delivery; unwrapped TVs and monitors 37 inches and up are final | Shop |
| Dell | 30 days | 30 days from the invoice date | Shop |
| HP Store | 30 days | 30 days from delivery | Shop |
| Lowe's | 30 days | TVs and electronics: 30 days | Shop |
| Target | 30 days | Electronics and entertainment: 30 days; Apple and Beats: 14 days | Shop |
| Walmart | 30 days | Most consumer electronics bought in store: 30 days | Shop |
| Best Buy | 15 days | 15 days (60 days for My Best Buy Plus and Total members) | Shop |
| Google Store | 15 days | Most items: 15 days after you receive them | Shop |
| Newegg | 15 days | Laptops, monitors, tablets, desktops and PC accessories: 15 days (most other items 30) | Shop |
| Samsung | 15 days | Phones, tablets, laptops, TVs and appliances: 15 days from delivery | Shop |
| Apple | 14 days | 14 days from when you receive it | Shop |
| GameStop | 7 days | PCs, laptops, TVs and monitors: 7 days | Shop |
We may earn a commission if you buy through this link. It never changes what we report. How we make money.
Frequently asked questions
How long do I have to return electronics and tv to Best Buy?
15 days (60 days for My Best Buy Plus and Total members).
Full policy, sources and the date we checked: Best Buy return policy. Work out your last day with the return-by date calculator.